Privacy policy

• Name
• Contact information including email address and phone number
• Demographic information such as country of origin
• Other information important for customer survey and analytics
• Identification number issued by a government e.g. passport or GCC ID
• Credit card number and expiration date

• Perform internal analysis in order to improve our products and services
• Send promotional emails from time to time, about new products, special offers or other information which we think you may find interesting using the provided email address
• Issue payment orders in case of damages or rules breach
• Obtain payments in case of damages or rules breach
• Share contact details and government issued IDs with UAE authorities in case required
• Submit government issued IDs to Dubai Tourism Department for tourist registration

Security of private information of all our guests is one of our top-priority. Suitable physical, electronic and security procedures to secure the sensitive information have been implemented. No IDs or credit card data are being stored longer than necessary.

If you have previously agreed to us to use your personal information for direct marketing purposes, you may change your mind at any time and unsubscribe from the mailing list by pressing “unsubscribe” button at the bottom of the email.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.